TERMS OF SERVICE
Emergency Charge: $100 per emergency call. This is when we are needed right away, within the hour. This charge will also be applied calling after 6pm and where needed right away. This charge will be added to the bill in addition to other fees.
Warranty parts/labor: United discount auto supplies a 12 month or 12,000 miles of recipe date, which ever comes first. This warranty applies to our approved quality supplied parts including labor. we DO NOT warranty customer supplied parts or unapproved quality parts for the customer, this includes labor for those supplied parts as well. (receipt will state, "APPROVED PARTS" or "NOT APPROVED PARTS" or "CUSTOMER SUPPLIED PARTS NO WARRANTY" for warranty coverage. warranty coverage will be stated on your receipt.
Service Call Fee: Any and all appointments made. upon arrival is subject to a 1 hr minimum appointment of a $100 minimum charge.
Diagnosis Fees: $100hr is the diagnosis fee. A minimum charge of 1 hour for diagnosis is applied to the bill. If vehicle takes 3 hours to diagnosis the problem, the total for diagnosis is billed for $300. If the vehicle take 30 minutes to diagnosis, the total for diagnosis is billed for $100.
Hourly rate: $100hr is our flat rate charge. A flat rate is defined by the amount of time taken to complete the job on hand. We use real time labor guide to check flat rate on repair jobs. ex; flat rate for (x) year (x) make (x) model starter is 2 hours. That's a charge of $200 for the labor on that job. whether the job take us 2 hours, 1 hour or 3 hours to complete, $200 will be added to the bill, with the exception of addition parts and service. if the customer supplies parts that are incorrect for the job at hand, labor will still be applied to the bill for the service that was done.
Trip Charge: A trip charge will be added to the bill depending on the distance from the office. First 30 minutes of travel is free. A charge of $25 will be added to every additional 15 minutes of travel needed to reach your vehicle's destination.
Inspection Services: When purchasing our services you are hiring United discount auto to evaluate the overall condition of a vehicle. We will perform a visual inspection and check functionality of components included in our report. If we are able to conduct a test drive we will do so. In the event a test drive is not possible we will document it on the report. During our inspection we do not disassemble any part of the vehicle to further diagnose any issues found. Inspections may be affected by the vehicles cleanliness and location. Although we do ask the car to be clean and in a well lit area this may not always be the case. As such we ask our customers to take all necessary steps to ensure ideal conditions when inspecting the vehicle. United discount auto will not clean or otherwise alter the vehicle to improve inspection conditions.
Limitations/Warranty/Guarantee pre-purchase inspection: United discount auto’s services are limited to vehicle inspections. We are not affiliated with any sellers nor will we verify a sellers legal ownership and right to sell the vehicle. Our inspections shall not be held as any warranty or guarantee on behalf of the seller. United discount auto and its products shall not be used to substitute any safety or emission inspections required by law. United discount auto will not advise you on whether to purchase a vehicle or not and shall not be held responsible for decisions made after the report has been obtained. United discount auto will not be responsible for damages that occur after our inspections and before and after you purchase the vehicle.
Cancellation/Refunds pre-purchase inspection: All requests for cancellation must be made at least 24 hours before inspection appointment in order for refund to be processed. Cancelled inspections less than 24 hours before the appointment will not be refunded. If an appointment is cancelled due to United discount auto’s inability to perform the inspection due to weather, loss of property or any unforeseen event a refund will be issued for your inspection or you will be provided with credit to reschedule the inspection.
LIMITATION OF LIABILITY: United discount auto DOES NOT MANUFACTURE VEHICLES NOR IS THE SELLER AND SHALL NOT BE HELD RESPONSIBLE FOR ANY MANUFACTURER DEFECTS OR UNDISCLOSED/UNREPORTED DAMAGES. United discount auto CONDUCTS VISUAL INSPECTIONS TO IDENTIFY PREVIOUS REPAIRS AND DAMAGES TO MECHANICAL AND STRUCTURAL COMPONENTS AND DOES NOT GUARANTEE THE STRUCTURAL INTEGRITY OR OVERALL SAFETY AND ROAD WORTHINESS OF ANY VEHICLE. YOU AGREE THAT United discount auto’S LIABILITY IS LIMITED TO REFUNDING FULL PRICE OF INSPECTIONS IN THE EVENT OF DISSATISFACTION WITH OUR SERVICES OR DAMAGES/INJURIES/ACCIDENTS OR ANY OTHER CLAIMS THAT OCCUR AFTER INSPECTION DUE TO UNREPORTED/UNDISCLOSED DAMAGES OR MANUFACTURER DEFECTS.
Changes: United discount auto reserves the right to alter these terms at any given time. Any changes will be posted to this website before they take place. Any use of the website or mobile device application by you after such notice shall be deemed to constitute acceptance of such changes, modifications, additions, or deletions.
Sever-ability: If any section of this agreement is found by competent authority to be invalid, illegal or unenforceable in any respect and for any reason, the validity, legality and enforce-ability of the unaffected remainder of such section and the remainder of the agreement shall continue in effect.
Miscellaneous: These Terms and Conditions constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter. These Terms and Conditions shall be construed in accordance with the laws of the State of New York, without regard to its conflict of laws rules. You hereby consent to the personal jurisdiction of any state or Federal court in the State of New York, acknowledge that venue is proper in the State of New York, agree that any action related to these Terms and Conditions must be brought in a state or Federal court in the State of New York and waive any objection that may exist, now or in the future, with respect to any of the foregoing. No waiver by either party of any breach or default here-under shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not be given any legal import.