Frequently Asked Questions

Q: What services do your mobile mechanics offer?

• A: Our mobile mechanics provide a wide range of services, from routine maintenance to complex repairs, all at your location.

Q: How do I schedule a service with your mobile mechanics?

• A: You can easily schedule a service by calling us, filling out our online form.

Q: What areas do your mobile mechanics cover?

• A: We serve Nassau and Suffolk long island new York. Contact us to confirm if we can assist you.

Q: Are your mobile mechanics certified?

• A: Yes, our mobile mechanics are certified professionals with extensive experience in automotive repair and maintenance.

Q: Can your mobile mechanics handle both domestic and foreign vehicles?

• A: Absolutely. Our skilled technicians are trained to work on all makes and models, domestic and foreign.

Q: What should I do in case of a roadside emergency?

• A: Call us immediately. We offer emergency roadside assistance, and our mobile mechanics can come to your location for quick repairs.

Q: Do I need to provide any tools or equipment for the mobile mechanic?

• A: No need. Our mobile mechanics come fully equipped with all the necessary tools and equipment to handle your vehicle's needs.

Q: Can your mobile mechanics perform computer diagnostics?

• A: Yes, our mobile mechanics use state-of-the-art diagnostic tools to identify and address issues with your vehicle's computer systems.

Q: How do I pay for mobile mechanic services?

• A: We accept various payment methods, including credit/debit cards and cash. Payment is typically processed after the service is completed.

Q: Is there an additional fee for mobile services?

• A: We strive to keep our services affordable. While there may be a nominal fee for the convenience of mobile service, it is often outweighed by the time and hassle you save.

Q: Can your mobile mechanics handle complex repairs or just simple maintenance?

• A: Our mobile mechanics are equipped to handle a wide range of services, from routine maintenance to more complex repairs.

Q: How soon can I expect a mobile mechanic to arrive after scheduling a service?

• A: Our goal is to provide prompt service. The arrival time depends on factors such as location and current demand. We'll provide an estimated arrival time when you schedule.

Q: Can I get a quote for the service before it's performed?

• A: Yes, we provide transparent pricing. Our mobile mechanics will provide a detailed quote before starting any work.

Q: Are your mobile mechanics available on weekends and holidays?

• A: Yes, we understand that vehicle issues can happen at any time. Our mobile mechanics are available seven days a week, including holidays.

Q: Do you offer any discounts or promotions for mobile services?

• A: Check our website or contact us for information on any current discounts or promotions we may be offering.

Q: What COVID-19 safety measures do your mobile mechanics follow?

• A: Our mobile mechanics adhere to strict safety protocols, including sanitizing tools and wearing appropriate personal protective equipment.

Q: Can I cancel or reschedule a mobile service appointment?

• A: Yes, you can cancel or reschedule your appointment. Please contact us as soon as possible to make any changes.

Q: Do you provide any warranty for the mobile mechanic services?

• A: Yes, we stand behind our work. Details of the warranty will be provided with your service.

Q: How can I provide feedback or reviews for your mobile mechanic services?

• A: We appreciate your feedback! You can leave a review on our website, social media pages, or other review platforms.